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Rules
We are an exclusive spa hammam in Barcelona that seeks to provide relaxation in an ambience of calm and total disconnection. As such, we kindly request that you speak quietly and leave your mobile in the lockers provided, either turned off or on silent. It is prohibited to take photos on our premises.
If your treatments or ritual include the use of the hammam, you only need to bring a swimming costume, trunks or a bikini. We provide a wrap, towel, slippers and bathrobe.
We kindly ask that you arrive at the spa 10 minutes prior to the scheduled time of your appointment to ensure that the treatment begins at the agreed time. In the event of late arrival, the time of the requested treatment will be reduced accordingly, in order to respect the timing of the treatments that have been reserved afterwards.
For your wellbeing and optimum enjoyment of the treatments at the Rituels d’Orient spa hammam, we kindly request that you inform us of the state of your health when making a reservation.
If you are pregnant, the hammam circuit is prohibited for the risks associated with exposure to high temperatures, but please feel free to contact us so that we can advise you on the most appropriate treatments for this special stage.
The confirmation of a reservation requires a credit card (Visa, MasterCard), or number of a gift certificate/voucher as a guarantee.
If you wish to modify or cancel your appointment, we would be grateful if you would let us know with as much notice as possible, so that we can offer the space to other clients. The minimum cancellation period required is 24 hours in advance (48h for groups of more than four people). In the case that this is not given, 100% of the cost of treatments reserved will be charged. In the case of a gift certificate or voucher, this will lose its value.
